Questioning where you are now and how you got there is an essential first step towards any change for the better. Maybe your culture isn’t evolving and adapting to reflect changes in society or working practices. Or perhaps a merger has created a clash of cultures and raised questions around once-accepted behaviours. Whatever your story, we can get under the skin of any issues and give you the insights to drive cultural alignment and business success.
Evolving a culture takes time. What’s more, it can only happen if those in the business proactively drive the cultural change they want to see. What we can do is kickstart your journey. We work alongside you to build a map with steps that lead to your business’s cultural goals. You’ll have a plan in place for your long-term future.
Culture is a vast and varied concept. So our approach is finely tuned to your needs. We can use a number of tools and techniques to evaluate how well your culture is working. We start by hosting an initial data gathering session with team leads so we fully understand how best to address your needs. From there, we build a programme that evolves your culture in the way you want it to.
Conduct 2 surveys, based on Ed Schein’s culture model - one assessing cultural beliefs and another on values - to understand existing cultural strengths and gaps.
Debrief the data to initially understand and engage the principal stakeholders.
Fully understand the behaviour within the business. Here we also facilitate the culture group through the Johnson and Scholes model (Untangling the cultural web) to decipher how the beliefs and values currently show up. This enables revised values to be set and accurately described, based on the data and your direction in terms of what the people desire, your direction and strategy.
Create a new culture shaping strategy. Create a roadmap.
Articulate values that resonate across the organisation.
Ensure leadership and management consistently models these values.
Define specific, measurable outcomes tied to culture, such as employee engagement scores, innovation metrics, or turnover rates.
Train and empower leaders and managers to champion the desired culture.
Encourage accountability at every level of leadership.
Build a culture where diverse perspectives are welcomed, and employees feel safe to voice ideas or concerns.
Regularly assess DEI (Diversity, Equity, and Inclusion) practices if necessary.
Align hiring, onboarding, performance management, and rewards with cultural values.
Reinforce desired behaviours through recognition and incentives.
Have a clear comms plan for your relevant stakeholders and audiences. Use clear, consistent messaging to keep employees informed and aligned with cultural goals.
Track cultural health through regular surveys, KPIs, and feedback loops.
Be prepared to iterate based on outcomes and feedback.
All our solutions are bespoke to your needs. Using our tried & tested unique approach - Less Friction, More Flow℠- we’ll work in partnership with you to ‘oil cogs’, solve frictions, deglitch goals and get your people into flow. In doing this we help you to deliver your strategic aims more effectively.
